Email Verification Code Not Received? 8 Fixes

Email verification code not arriving? Most of the time it is in spam, promotions or another inbox, or the address was typed wrong. 8 fixes, fastest first.

8 fixes, in order

1. Search all folders (spam, promotions, updates) for the sender's name.
2. Check the address you typed for a typo.
3. Wait two minutes; some services queue emails.
4. Request one new code and use only the newest.
5. Add the sender to your contacts or safe senders.
6. Check filters and forwarding rules in your email settings.
7. Make sure the mailbox is not full.
8. Try another address, or ask for the code by text if the service offers it.

Why codes go to spam

Short automated messages with codes look like spam to filters, especially from new senders. Marking the first one "not spam" usually fixes later ones.

Not sending to your phone either?

See verification code not received on any app, or use a temporary number for verification if the service allows text codes.

Provider-specific tips

• Gmail: check the Promotions and Updates tabs and search "All Mail".
• Outlook: check Junk Email and the Other tab of the Focused inbox.
• Yahoo and AOL: check Spam, and Filters in settings.
• Work email: your company filter may hold messages; ask IT to check quarantine.

Still nothing?

Some services block disposable or unusual email domains. Use a mainstream address, or ask the service's support to confirm the address on file.

FAQ

Why is my verification code not sending to my email?

It usually arrived in spam or promotions, the address has a typo, or the service limits how often it sends.

How long do email codes take?

Usually seconds; up to a few minutes when servers are busy.

Can I get the code by text instead?

Many services offer SMS on the code screen as another option.

Why does the code say expired?

Codes last a few minutes; request a new one and enter it straight away.

Why do some sites not send codes to my email?

They may block the email domain, or the address on file is different.

Can my company email block verification codes?

Yes, filters can quarantine them; IT can release them.

Related: verification code not received on any app · what is a verification code · temporary phone number for verification.