Posted on 14/11/26 09:05 pm
Spark Driver phone numbers are updated in the app's profile settings, or through Spark Driver support if the option is not shown. Expect an identity check.
If there is no edit option, contact Spark Driver support from the app. They may ask you to confirm your identity first.
| Use | Effect |
|---|---|
| Sign-in codes | Needed to log in on a new phone |
| Customer contact | Customers reach you about deliveries through masked calls and texts |
| Offer alerts | Some notices may come by text |
Spark Driver may ask for a selfie or ID check when you change details or log in on a new device. This protects drivers' accounts and earnings.
Earnings go to the payout account you set up in the app. Changing your phone number does not change that, but you may need the new number to receive codes for payout changes.
Callers claiming to be from Spark or Walmart asking for a code are trying to take over driver accounts. Do not share codes.
Other driver apps: Uber and DoorDash.
After the change, sign out and back in once to confirm codes arrive on the new phone before your next shift.
If you only changed phones, install Spark Driver on the new phone and log in. You may be asked for a code and an identity check. Your account, ratings and earnings history stay the same.
Keep the Spark Driver app updated, since older versions may not show the latest account settings or verification steps.
Spark Driver support is reached from the help section in the app. Have your driver details ready so the team can confirm who you are before changing contact information.
In profile settings, or through Spark Driver support.
To confirm your identity after account changes.
No, but codes for payout changes go to the new number.
Related: change number on Uber · change number on DoorDash · code scams.
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