Posted on 14/11/26 03:05 pm
In the Uber app, open Account › Settings, tap your name, edit the phone number and confirm the code. The change covers Uber Eats too.
Uber Eats uses the same account, so the new number works in both apps.
| Use | Effect of an old number |
|---|---|
| Sign-in codes | You may be locked out on a new phone |
| Driver contact during trips | Drivers cannot reach you |
| Delivery updates | Couriers cannot call or text you |
Calls and texts with drivers and couriers are masked, so they do not see your real number.
If Uber says the number is on another account, you may have an old account, or the number belonged to someone else before. See Uber number already registered.
If you cannot receive codes on the old number, try signing in with your email. If Uber still asks for the old number, contact Uber support from the help pages and explain that you changed numbers.
Driver and courier accounts change their number in the Uber Driver app under account settings, or through support. Identity checks may be needed before the change is approved.
Uber never calls asking for the code it sends you. Anyone asking for it is trying to take over your account and any saved payment methods or Uber Cash.
After changing, sign out and back in once to confirm codes reach the new phone before you stop using the old SIM. If you decide to leave Uber instead, see cancelling an Uber account.
Drivers contact riders through an anonymised number, so your real number is not shown to them. Keeping the number on your Uber account current makes sure these calls and texts reach you during a trip.
Account › Settings › your name › phone number.
Yes, it is the same account.
It may be on another Uber account.
Related: Uber number already registered · cancel Uber · Uber account blocked.
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