Xbox Security Code: Where It Comes From and How to Get It

An Xbox security code is a Microsoft account code sent by text, email or app when you sign in on a new console or change settings. Here is how to get it.

When Xbox asks

• Signing in on a new console or PC.
• Changing your password or security info.
• Buying or changing payment settings, if you turned that check on.

Get the code

1. Choose where to send it: phone, email or the Microsoft Authenticator app.
2. Enter it on the console.
3. If nothing arrives, choose "I don't have any of these" or another method.

Make it easier

• Use the Microsoft Authenticator app to approve sign-ins.
• Keep your email and phone current at account.microsoft.com › Security.
• Turn on a passkey where offered.

Scam warning

Messages offering free Xbox credit in exchange for a code are scams. See Microsoft code texts.

Family accounts

For a child account, security codes may go to the parent's email or phone, depending on how the family group was set up. If a child cannot sign in, check the organiser's inbox and Microsoft Family Safety settings.

FAQ

What is my Xbox security code?

A one-time Microsoft account code sent to your phone, email or app.

Why is Xbox not sending my code?

The phone or email may be out of date. Try another method.

Can I stop Xbox asking every time?

Use the Authenticator app or a passkey to approve sign-ins faster.

Related: Microsoft code texts · Microsoft code not sent · authenticator apps.