Genshin Impact "Too Many Requests": Login and Redeem Fixes

Genshin Impact shows "too many requests" after repeated logins, code requests or redeem attempts. Wait before trying again, and use one device at a time.

Where it appears

Fixes

1. Wait at least 30 minutes; sometimes until the next day.
2. Close the game on other devices.
3. Turn off VPNs.
4. Reset the password if unsure, instead of guessing.
5. Log in once.

Redemption codes

• Codes are case sensitive; type carefully.
• Each code works once per account.
• Codes expire, often shortly after livestreams.
• Your Adventure Rank must be high enough to redeem.
• Redeem on the official site or in game, for the right server.

Account security

HoYoverse accounts can link an email and phone. Make sure both are current in the account center. Do not share login details with "account levelling" services.

Server selection

Genshin has separate servers for regions. Codes and progress belong to the server you play on. If an item is missing, check that you logged in to the right server.

Busy times

Right after updates or livestreams, many players log in or redeem codes at once. Errors then come from HoYoverse's side. Try again later.

Code scams

Sites offering free Primogems in exchange for your login are scams. Official codes are shared by HoYoverse's channels.

Similar issues: Epic Games too many requests.

If the error stays for days, contact HoYoverse customer service in game or through the official help site.

Linked accounts

If you log in with a PlayStation or other linked account, make sure that account is signed in on your device, and check that the HoYoverse account is still linked in the account center. Unlinking and relinking repeatedly can trigger limits too.

Waiting and trying once is almost always enough to clear the message.

Keep your account email current so password resets and security notices reach you.

HoYoLAB

The same rate limits apply when you sign in on HoYoLAB, the community site and app for HoYoverse games. If you logged in there many times, wait before trying again in the game or redeeming codes.

FAQ

Why does Genshin say too many requests?

Too many logins, code requests or redeem attempts.

How long should I wait?

At least 30 minutes.

Why won't my Genshin code redeem?

It may be expired, already used, or your Adventure Rank is too low.

Related: Epic Games too many requests · Steam too many requests · code scams.