How to Recover Your Snapchat Password

On the Snapchat login screen, tap Forgot your password, then reset it by email or phone. If neither works, contact Snapchat support.

Reset by email

1. Tap Forgot your password? on the login screen.
2. Choose via Email.
3. Enter the email on your account.
4. Open the email and set a new password.

Reset by phone

1. Tap Forgot your password?
2. Choose via Phone.
3. Enter your number and get a code by text or call.
4. Enter the code and set a new password.

Forgot your username

You can log in with your email or phone instead of the username. Your username appears in old emails from Snapchat and on your friends' chat lists.

Neither works

See Snapchat account locked.

After resetting

• Turn on two-factor authentication.
• Check the email and phone on the account.
• Log out of other devices.
• Remove third-party apps connected to Snapchat.

Codes not arriving

Use a password manager

After resetting, save the new password in a password manager so you do not need to reset it again. Snapchat also lets you sign in on new phones with a code, but you still need the password for some actions.

See Snapchat code not received.

Saved logins

If you saved your login on a device, you may still be signed in there. Use that device to update your email and phone before logging out.

Choose a password you do not use anywhere else, and store it in a password manager so you do not have to reset it again.

Snapchat on the web

You can also reset the password on Snapchat's website from a computer. The steps are the same, and it helps if the app keeps crashing or will not load the reset screen. Once reset, log in on your phone with the new password.

Reset email not arriving

Check spam and promotions folders, and search for "Snapchat". Wait a few minutes before requesting again, because only the newest reset link works.

If you never added an email or phone, recovery is much harder, so add both once you are back in.

FAQ

How do I recover my Snapchat password?

Tap Forgot your password and reset by email or phone.

Can I log in to Snapchat without my username?

Yes, with your email or phone number.

What if my email and phone are old?

Contact Snapchat support.

Related: Snapchat account locked · Snapchat code not received · second Snapchat account.