Snapchat Account Locked: Temporary vs Permanent and Fixes

A temporarily locked Snapchat account usually unlocks after 24 hours. Remove third-party apps, wait, then unlock it. Permanent locks need an appeal.

Temporary or permanent?

Common reasons for a lock

• Third-party apps or modified versions of Snapchat that log in to your account.
• Adding many friends quickly or sending the same message to many people.
• Reports from other users.
• Logins from places or devices that look suspicious.

Unlock a temporary lock

1. Delete any unofficial Snapchat apps, plug-ins and tweaks.
2. Install the official app from the App Store or Google Play.
3. Wait at least 24 hours.
4. Sign in on the website or the app and choose the unlock option.

Trying to unlock too early can extend the lock, so be patient.

Appeal a permanent lock

Use the support form for locked accounts on Snapchat's help site. Give your username and a short, honest note. If you believe someone else used your account, say so clearly.

If you were hacked

• Reset your password from the login screen.
• Check your email and phone number on the account.
• Turn on two-factor authentication with an authenticator app.
• Remove unknown devices in the login verification settings.

Avoiding future locks

Use only the official app, add friends at a normal pace, and do not share your login with apps that promise views or followers. These apps are the most common cause of locks and can expose your password.

If the problem is just repeated errors at login, see Snapchat try again later.

Check the email from Snapchat

Snapchat often sends an email when it locks an account, with the reason and the time you can try again. Check the inbox linked to your account, including spam, before you contact support. The email will come from a Snapchat address; ignore messages from others claiming they can unlock it.

Do not create a new account to avoid a lock

Making a new account while one is locked can lead to both being locked. Wait for the unlock or the appeal decision first.

FAQ

How long is a Snapchat account locked?

A temporary lock usually lasts at least 24 hours.

Can a permanently locked Snapchat be recovered?

Only through an appeal to Snapchat support.

Why did Snapchat lock my account?

Often third-party apps, unusual activity or reports.

Related: Snapchat try again later · delete Snapchat · Instagram account disabled.