Minecraft Account Recovery: Microsoft and Old Mojang Accounts

Minecraft now uses Microsoft accounts. Recover access with Microsoft's password reset or recovery form. Old Mojang accounts had to be moved to Microsoft.

Forgot your password

1. Go to the Microsoft sign-in page and choose Forgot password?
2. Enter the email, phone or Skype name on the account.
3. Get a code by email or text and set a new password.
4. Sign in to the Minecraft Launcher or the game.

Which account owns Minecraft?

Many players have more than one Microsoft account. Check the email on your purchase receipt, or sign in to minecraft.net with each account and look at your profile to see which one owns Java or Bedrock Edition.

Old Mojang accounts

Mojang accounts were moved to Microsoft accounts during a migration that has now ended. If you never migrated, check Minecraft's help site for current options; Mojang has offered help for some unmigrated accounts in the past.

No access to email or phone

Use Microsoft's account recovery form. Fill it in on a device and network you have used before, and include:

• Old passwords you remember.
• Email subjects of recent messages, if it is an Outlook account.
• Xbox gamertag and console details.
• Purchase details for Minecraft.

Hacked Minecraft account

Children's accounts

Child accounts are managed through Microsoft Family Safety. A parent can reset settings and help with access from the family group.

Protect it

Turn on two-step verification on the Microsoft account. See Microsoft two-factor authentication.

Bedrock on consoles

On Xbox, PlayStation and Switch, Minecraft Bedrock purchases belong to the console account, while Realms and the Marketplace use your Microsoft account. Sign in with the same Microsoft account on each device to keep Minecoins and worlds stored on Realms.

Recovery forms are reviewed by Microsoft, not Mojang. If the first attempt fails, you can submit the form again with more details, such as more old passwords or subjects of recent emails.

FAQ

How do I recover my Minecraft account?

Reset the password of the Microsoft account that owns Minecraft.

Can I still migrate a Mojang account?

The migration has ended; check Minecraft's help site for options.

How do I know which account owns Minecraft?

Check your receipt email or minecraft.net profile.

Related: recover a Microsoft account · Microsoft two-factor · Microsoft account locked.