How to Move Your Verizon Number to a New Phone

To move Verizon service to a new phone, activate the new device in the My Verizon app or website, then move your SIM or transfer the eSIM.

Before you start

• Back up the old phone: iCloud or a Google account backup.
• Make sure the new phone works on Verizon and, if bought elsewhere, is unlocked.
• Sign in to My Verizon and know your account PIN.
• Charge both phones and connect to Wi-Fi.

Physical SIM

If both phones use the same SIM size, power off the old phone, move the SIM to the new one and turn it on. The number usually works within minutes. If not, activate the device in My Verizon.

eSIM

1. Start setting up the new phone.
2. When asked about mobile service, choose to transfer from your old phone if that option appears.
3. If it does not, open My Verizon, choose to activate or switch a device, and follow the steps.
4. Keep the old phone nearby: it may need to approve the transfer.

Moving your data

After switching

• Make a test call and send a text.
• Check visual voicemail and set it up again if needed.
• Open apps that send codes by text and confirm you still receive them.
• Move authenticator apps before wiping the old phone.

Number stays the same

Changing phones does not change your number, so apps that use it for codes keep working. If you also want a new number, see changing your Verizon number.

Protect the number

Verizon offers a Number Lock feature that blocks transfers of your number to another carrier unless you turn it off. It is worth turning on after the switch, to protect accounts that send codes by text. See transfer PINs explained.

FAQ

How do I move Verizon to a new phone?

Move the SIM, or transfer the eSIM through setup or My Verizon.

Will my number change?

No, your number stays the same.

Do I need to call Verizon?

Usually not; the app or website handles most switches.

Related: change number on Verizon · codes on a new phone · eSIM vs physical SIM.