Posted on 10/11/26 03:05 pm
Battle.net pauses sign-in after several failed attempts. Wait before trying again, reset the password if unsure, and approve logins in the Battle.net app.
The Battle.net mobile app can approve logins with a tap or show a code. If you changed phones, sign in to the app on the new phone; Blizzard may ask you to confirm by text or email. See the Battle.net authenticator guide.
| Feature | What it does |
|---|---|
| Phone number on the account | Used for some security alerts and account changes |
| SMS protection | Can send codes for unlocking and recovery |
| Authenticator | Approves logins; strongest option |
If Blizzard locked the account because it suspected someone else, you will usually get an email with steps. Follow the link in that email or contact Blizzard Support from their site.
On consoles, Battle.net accounts are linked to your PlayStation, Xbox or Switch profile. A lock on the Battle.net account can stop online play in Blizzard games even when the console account is fine.
If several people on the same Wi-Fi fail to sign in, the limit can affect everyone there. Try mobile data or wait until the next day.
If you see lock messages without trying to sign in, change the password, check that the authenticator is attached, and review the email on the account.
Usually short; wait 30 minutes or more before trying again.
The phone clock may be off, or the app is on a different account.
Yes, many failed tries from one network can trigger it.
Related: Battle.net authenticator · Steam too many requests · authenticator apps.
Receive SMS online · Non-VoIP numbers · Temporary phone numbers · Free numbers