Posted on 13/11/26 03:05 pm
mail.com blocks logins for a while after repeated failed attempts. Wait before trying again, check the password, and reset it if needed.
| Option | Needs |
|---|---|
| Reset by email | A working recovery email on the account |
| Reset by phone | A mobile number saved on the account |
| Security question | On older accounts, if set |
Without any recovery option, mail.com support may not be able to give access, because they cannot confirm ownership.
To use mail.com in apps like Outlook or Thunderbird, IMAP access may need to be turned on in mail.com settings, and some plans limit it. Failed app logins add to the block, so check settings before adding the account back.
Free accounts that are not used for a long time may be deactivated. Sign in regularly if you want to keep the address.
mail.com is part of the same group as GMX. Their login pages and limits work in a similar way.
Similar errors: Outlook and Yahoo.
The mail.com app on phones signs in with the same details as the website. If the app shows an error but the website works, sign out of the app, update it, and sign in again once.
After you get in, look at mail settings for forwarding rules or filters you did not create, and change your password if anything looks wrong.
Free mail.com accounts have sending limits and may be paused if the service detects many messages going out quickly. Send fewer messages at once and check that no app or script is using your account to send mail.
Too many failed attempts, often from another app.
Usually around an hour or more.
Only with another saved recovery option.
Related: Outlook too many requests · Yahoo too many requests · recovery email.
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