PlayStation 2FA: How to Turn On 2-Step Verification

Turn on PlayStation 2-step verification in your account security settings on PS5, PS4 or the web. Use an authenticator app and save the backup codes.

On PS5

1. Open Settings › Users and Accounts.
2. Choose Account › Security.
3. Select 2-Step Verification and turn it on.
4. Pick an authenticator app or text message, and follow the steps.

On the web

1. Sign in to your PlayStation account management page in a browser.
2. Open Security.
3. Find 2-step verification, choose Edit, and follow the steps.

Choosing a method

Backup codes

After setup, PlayStation offers backup codes. Each one signs you in once when your phone is not available. Write them down and keep them away from the console, or store them in a password manager.

Signing in after setup

New consoles, browsers and the PlayStation App ask for a code at sign-in. Your primary console usually stays signed in, so you will not be asked every time you play.

Problems with codes

• Authenticator code rejected: set your phone's date and time to automatic.
• Text not arriving: check the number on your account and wait a minute before trying again.
• Changed phones: move the authenticator before resetting the old phone, or use a backup code to set it up again.

Why it matters on PlayStation

PlayStation accounts often hold a saved card and years of game purchases. With 2-step verification, a leaked password alone is not enough for someone to sign in, buy games or change your sign-in email.

Family accounts

The adult who manages a family group should turn on 2-step verification first, since that account controls spending limits and settings for children.

Locked out already? See PlayStation account recovery.

FAQ

How do I turn on 2FA on PlayStation?

Settings › Users and Accounts › Account › Security › 2-Step Verification.

What if I lose my PlayStation 2FA phone?

Use a backup code, or contact PlayStation Support.

Does PS5 ask for a code every time?

Not on your primary console once signed in.

Related: PlayStation account recovery · PlayStation code not working · authenticator apps.