Posted on 10/11/26 11:05 pm
Cricket Wireless number changes are made through your myCricket account, customer support or a Cricket store. A fee may apply depending on the reason.
| Option | What to expect |
|---|---|
| myCricket app or website | Check your line settings for a change number option |
| Customer support | Can change the number by phone after verifying you |
| Cricket store | Bring ID and your account PIN |
Fees and options can change, so ask before confirming. Changes for safety reasons, such as harassment, may be handled differently.
Your old number may be the way many apps reach you with sign-in codes. Update it on email, social media, shopping, streaming and work apps first. Where possible, move two-step verification to an authenticator app, which keeps working whatever your number is.
Your phone and SIM usually stay the same. Restart the phone after the change and make a test call. If texts or calls fail, check that the phone shows the new number in its settings.
Moving to another carrier with the same number is a transfer, not a change. You need your Cricket account number and a transfer PIN. See transfer PINs explained.
If spam is the reason for changing, Cricket offers call protection features that may help, and your phone's own filters can block unknown senders. A new number tends to get spam again over time if it is shared widely.
Similar guides: Boost Mobile and T-Mobile.
After a number change, set up voicemail again and record a new greeting. Check that Wi-Fi calling still shows the right emergency address in your phone settings.
Through myCricket, customer support or a Cricket store.
A fee may apply; ask before confirming.
Usually not.
Related: change number on Boost Mobile · change number on T-Mobile · block spam texts.
Receive SMS online · Non-VoIP numbers · Temporary phone numbers · Free numbers