How to Transfer LINE to a New Phone With Chat History

To move LINE, back up chats on the old phone, then use LINE's account transfer on the new phone. Have your phone number, email and password ready.

Before you start

• Update LINE on both phones.
• Register an email and password in Settings › Account.
• Back up chat history: Settings › Chats › Back up and restore chat history.
• Keep the old phone working until the move is finished.

Backups by platform

Transfer with a QR code

1. On the new phone, install LINE and choose to log in.
2. Choose the option to transfer with a QR code.
3. On the old phone, open the QR code reader in LINE and scan the code on the new phone.
4. Confirm on the old phone, then restore chat history on the new one.

If you cannot use the old phone, log in with your phone number or email and password instead.

What carries over

• Friends, groups, profile, stickers and coins.
• Chat history only if you backed it up or moved it during the transfer.
• LINE Keep items and album photos.

Changed number at the same time

Make sure your email is registered before you lose the old number. You can then log in with email and add the new number in settings.

Common errors

• "This account cannot be used": the account may be logged in elsewhere, or transfer steps were not completed in time.
• Wrong password: reset it from the login screen with your registered email.
• Backup not found: make sure you are signed in to the same iCloud or Google account as on the old phone.

LINE on a computer

LINE for PC signs in with a QR code from your phone. After switching phones, scan again from the new phone.

FAQ

How do I move LINE to a new phone?

Back up chats, then use the QR code transfer or log in with your details.

Will my LINE chats move automatically?

Only if backed up or moved during the transfer.

Can I move LINE between iPhone and Android?

Yes, though older chat history may not move.

Related: move WeChat to a new phone · move Telegram to a new phone · codes on a new phone.