How to Move Mint Mobile to a New Phone

To move Mint Mobile to a new phone, swap the SIM or transfer the eSIM in the Mint app. Back up the old phone first and keep it nearby.

Check the new phone

• It must work on Mint's network and be unlocked.
• For eSIM, the phone must support eSIM.
• Mint's website has a compatibility checker.

Physical SIM

1. Back up the old phone.
2. Power it off and remove the Mint SIM.
3. Put the SIM in the new phone and turn it on.
4. Make a test call and send a text.

If data does not work, check the APN settings for Mint in the phone's mobile network settings.

eSIM

1. Open the Mint Mobile app and sign in.
2. Find the option to change device or set up eSIM on a new phone.
3. Follow the steps and keep both phones on Wi-Fi.
4. On iPhone, you may be offered eSIM transfer during setup.

An eSIM can be active on only one phone at a time. Once moved, the old phone loses service.

Moving your data

Codes and accounts

Your number stays the same, so text codes keep arriving. Move authenticator apps to the new phone before resetting the old one, and check that email and messaging apps still sign in.

Protect your number

Set an account PIN with Mint so nobody can move your number without it. See transfer PINs explained.

Trouble?

If the new phone shows no service after an hour, restart it, check the eSIM line is turned on, and contact Mint support through the app.

Selling the old phone

After the move, sign out of your Apple or Google account on the old phone, remove the eSIM if it is still listed, and reset it to factory settings. This keeps your messages and accounts safe.

Wi-Fi calling

Turn on Wi-Fi calling again on the new phone and check the emergency address, which is often not copied over.

FAQ

How do I move Mint Mobile to a new phone?

Swap the SIM, or transfer the eSIM in the Mint app.

Does my number change?

No.

Can Mint eSIM be on two phones?

No, one phone at a time.

Related: move Verizon to a new phone · eSIM vs physical SIM · codes on a new phone.