Spotify Account Recovery: Get Back Into Spotify

Reset your Spotify password with your email or username on the login page. If you used Facebook, Google or Apple to sign up, log in with that instead.

Forgot password

1. On Spotify's login page, choose Forgot your password?
2. Enter your email address or username.
3. Open the email from Spotify and reset the password.
4. Log in on the app.

Spotify can also email you a login link so you can sign in without a password.

Which login did you use?

Using the wrong method can create a new, empty account. If your playlists are missing, log out and try the other methods.

Hacked Spotify account

• Reset the password if you still can.
• Use Sign out everywhere in your account page.
• Check the email address and the country on the account.
• Remove unknown devices and apps with access to Spotify.

If the email was changed and you cannot get in, contact Spotify support and give the details you know: your username, the original email, payment details for Premium, and when you signed up.

Premium Family and Duo

If you were part of a Family plan, the plan manager controls membership. Losing access to your own account does not change their plan, but they may need to invite your recovered account again.

Playlists after recovery

Deleted playlists can often be restored from your account page in a browser, under the section for recovering playlists, for a limited time.

Stay safe

Turn on stronger sign-in options when available and use a password you do not use elsewhere. See Spotify 2FA.

Forgot the email too

Try every address you own, including old ones. The Spotify receipts in your inbox, from Premium payments, show which email the account uses. If you paid through Apple, Google or a mobile carrier, that bill can help Spotify support find the account.

Account closed by mistake

If you closed your account, Spotify sends an email with a link to reactivate it, valid for a limited time. After that the account and its playlists are gone.

FAQ

How do I recover my Spotify account?

Reset the password with your email or username.

Why are my playlists missing after logging in?

You may have used a different login method.

What if a hacker changed my Spotify email?

Contact Spotify support with account details.

Related: Spotify 2FA · delete Spotify · Spotify code not working.