Facebook Account Disabled or Suspended: What to Do

If Facebook disabled your account, sign in to see the notice and use the option to disagree. Appeal within the time shown, with a short, factual reply.

Disabled, suspended or locked?

How to appeal

1. Sign in on the Facebook app or website.
2. Read the notice and choose to disagree or request a review.
3. Follow the steps, which may include a code to your email or phone, an ID or a video selfie.
4. Wait for the decision.

There is a limited time to appeal, shown on the notice.

Common reasons

• Posts or messages reported as breaking community standards.
• A name that does not look like a real name.
• Activity that looks automated.
• Signs the account was hacked and used for spam.
• Being under the minimum age.

If you were hacked

Go to facebook.com/hacked and follow the steps. Explain in any review that someone else used the account.

Afterwards

• Turn on two-factor authentication with an authenticator app.
• Check where you are logged in and remove unknown devices.
• Remove apps you no longer use in settings.

Beware recovery scams

People offering to restore disabled accounts for money are scammers. Only Facebook can restore an account.

Writing a good appeal

• Keep it short and polite, and explain what happened in plain words.
• Say if you think a post was misunderstood, and why.
• Use the same name and details that are on the account.
• Send one appeal and wait; repeated submissions do not speed things up.

If the decision stays

When Facebook confirms the decision after review, the account usually cannot be restored. You may be able to download some of your information for a short time. Creating a new account to get around a ban breaks the rules and can lead to further action.

FAQ

How do I get my disabled Facebook account back?

Sign in and use the option to disagree with the decision.

How long does a Facebook review take?

Often a few days.

Can someone recover my Facebook account for a fee?

No. Those offers are scams.

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