Facebook Code Not Working? Login and Confirmation Code Fixes

A Facebook code fails when it has expired, a newer one was sent, or it came from the wrong account. Request one fresh code and use it at once.

Which code are you entering?

Fixes that work most often

1. Use only the newest code; each new request cancels the previous one.
2. Type it rather than pasting, to avoid extra spaces.
3. Check the code came from Facebook, not Instagram or Messenger, which send their own.
4. If you use an authenticator app, set the phone clock to automatic.

Code says incorrect straight away

This often means the code belongs to another account, for example an old Facebook profile linked to the same email. Check which account the page is asking about, shown near the top. If you have two accounts, sign out of the one you do not need first.

Codes not arriving at all

• Check spam and filtered messages.
• Make sure the number or email on the account is still yours.
• Wait a few minutes before asking again; too many requests pause codes for a while.
• Try the option to get a code another way, such as email or an approval on a logged-in device.

Recovery codes

When you set up two-factor authentication, Facebook offers recovery codes. Each works once. If you saved them, use one to get in and then set up a new method.

Still locked out

Use Forgotten password or the option for when you cannot use your code. Facebook may ask you to confirm your identity with an ID or a video selfie. Follow only steps that appear on facebook.com or in the app.

Someone sent you a code

If you receive a Facebook code you did not ask for, someone may be trying to sign in or reset your password. Do not share it with anyone who messages you about it, and change your password if you think it is known.

FAQ

Why does Facebook say my code is incorrect?

It may be expired, replaced by a newer one, or from another account.

Why am I not getting a Facebook code?

Check spam, your account details, and wait before asking again.

What if I lost my two-factor device?

Use a recovery code or the identity steps Facebook offers.

Related: Facebook account disabled · delete Facebook · code not received.